Policies

Please contact us at info@divafit.online with any questions.


In the Studio

All purchases are non-refundable and non-transferable.

General

DivaFit welcomes students of all genders. Because this is a new policy for our pole programs, changes will be rolled out gradually. Please contact us at info@divafit.online with any questions!

Students younger than 18 must enroll in our youth program(s). We currently only offer a silks youth program.

Class registration, a signed liability waiver, and payment is required before attending class.

Students may not instruct other students.

Students may not enter the studio or use the equipment unattended.

Bullying and inappropriate actions or comments toward others will not be tolerated.

Pole

Observation of pole classes is not permitted.

Students should not apply lotions or oils before attending class. This will prevent you from gripping the pole and may result in injury.

Class packs can only be purchased after purchasing a pole master or levelled membership.

Aerial

Students must take the Silks Intro class before progressing to Beginner Silks. Registration for Beginner or Mixed Level Silks requires instructor approval.

Students who sign up for a Beginner or Mixed Level class without possessing the appropriate skills will not be allowed to participate in that class and will not receive a refund. For more information, please call the C2Air owner, Rebecca, at 703.201.2140.

Students must remove all jewelry before using the silks, lyra or trapeze to prevent damage to the silks fabric, and lyra/trapeze tape.


Cancellation Policy

If you late cancel inside the specified window, you will lose your class credit.

General

DivaFit reserves the right to cancel any class with low attendance up to 24 hours before the class.

Classes with low attendance will be canceled no later than 10am the day of for evening classes and 10pm the night before for morning classes.

Class cancellations by the studio will result in an email to all students informing them that the class has been canceled and that a class credit has been posted to their account.

Studio closure due to inclement weather will be posted on our Facebook page. You will receive an email if your class is canceled.

Session credits expire at the end of the session in which they were purchased.

Single classes (specialties, open gym, intros, silks class pass) expire 30 days after they are purchased.

Aerial

All aerial classes must be early canceled 24 hours in advance to keep the class credit.

Pole

Afternoon and evening classes must be early canceled 8 hours in advance.

Morning classes must be early canceled 12 hours in advance.

Workshops, private lessons, and specialty classes must be early canceled 24 hours in advance to keep the class credit.

Special consideration may be made for pregnancy or injury with a doctor's note in the event of a late cancel. The canceled class(es) will be posted to their account.

All early canceled session class credits may be applied to another session class of the same level or lower or an open gym.

All early canceled specialty class credits must be made up in another specialty class.

All early canceled workshops must be made up in another workshop. Workshop credits are good one year from the date of the original workshop purchased.

Session classes must be made up during the session in which they were purchased, or the credit will be lost.